UPDATED: 29th November 2006
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STAFF OCCUPATIONAL HEALTH SERVICE
STAFF COUNSELLING AND WELFARE SERVICE HOME
House K
Freemen’s Common
Welford Road
Leicester
LE2 6BF
Telephone:
Staff Occupational Health:
0116 221 2461
Staff Counselling & Welfare:
0116 223 1702
Email:
Staff Occupational Health Staff Counselling & Welfare
The task and purpose of Counselling is:
"...to give the client an opportunity to explore and clarify ways of living more satisfyingly and resourcefully"
Counselling may help you to resolve problems, make decisions, cope with crises, develop personal insight, work through difficult feelings or improve relationships with others.
The Staff Counselling & Welfare Service is a free and confidential service available to all members of University staff.
If you would like to see a counsellor, please contact the service to make an appointment either by email: staffcounsel&welfare;@le.ac.uk or by telephone: 0116 223 1702.
Please let us know when you make an appointment if you are unable to use stairs or are a wheelchair user.
You may choose to consult the Staff Counselling Service about any issue that may be directly affecting your work, such as:
You may also choose to bring issues that are indirectly affecting your work, such as:
Problems at home tend to affect us at work and vice versa. If you think that you may benefit from counselling, the best thing to do is to book an initial appointment to see whether or not it would be helpful. You will be offered an initial appointment lasting for fifty minutes to one hour. The Counsellor will use some of the time to explain how counselling works. This appointment will help both you and the counsellor to decide whether counselling might be useful and to begin to think more specifically about how you might use the service.
If you decide to continue using the service, you may be offered appointments with a different counsellor, who will then be the person you see regularly. This is usually in order to limit the time you may have to wait for counselling to begin. If you do not wish to see a different counsellor you may have to wait a while longer for on-going counselling. On-going appointments are around fifty minutes long and are usually offered once a week for an agreed period.
The Staff Counselling Service is heavily used. We often need to hold a waiting list before people can be offered on-going appointments. We will always indicate approximately how long you are liable to wait and will do our best to ensure that appointments are offered as soon as possible.
In conjunction with Personnel Services, The Staff Counselling & Welfare Service is developing an internal mediation service. This service is available for all staff as an informal means of resolving interpersonal conflicts to the satisfaction of all parties. The service may be able to either offer mediation directly for colleagues in dispute or offer advice and guidance to those in a mediation role. The intention is to minimise the stress and disruption caused by such difficulties and reduce the need for formal procedures. Contact The Staff Counselling & Welfare Service or the University’s Personnel Service if you would like more information.
The Staff Counselling and Welfare Service can be used informally by Heads of Departments, Heads of Services and any member of staff who has managerial or supervisory responsibility, for advice and guidance about a range of difficult work related problems (for example, about implementing departmental stress management action plans and risk assessments or diffusing interpersonal conflict in the work place).
The Staff Counselling & Welfare Service runs support groups for staff on matters of personal development, such as assertiveness and confidence building. These groups are advertised well in advance. Please contact the service directly if you are interested.
The Staff Counselling & Welfare Service coordinate a range of complementary therapies at a reduced cost for University staff. The therapies are provided by experienced and qualified practitioners. The sessions are designed to aid relaxation and are not full treatments. Please contact the Staff Counselling & Welfare Service directly for further details
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The Staff Counselling and Welfare Service provide in-house training on personal stress management skills for all members of staff and stress management and risk assessment skills for managers and supervisors. Contact The Staff Development Centre or see the Staff Development diary of training dates for either individual training needs or to request training sessions for departments.